1. Simplify ITDell ProSupport Provides the Right Support From Desktop to Datacenter.www.dell.com/prosupport
2. Customer Service Training ProgramsCustomer Service Training programs for all staff, managers, telephone, and e-mail. Site details program outline and offers free tips. Train-the-trainer and licensing agreements available.www.customerservicetraining.net
3. Customer Service SkillDownload Free Customer Service Podcast Series from AchieveGlobal.www.achieveglobal.com/podcast
4. Disney Institute: Customer ServiceExperience the business behind the "magic" with hands-on training.www.DisneyInstitute.com
5. Customer ServiceLearn How to Strengthen Customer Relations w/ People Ready Solutions.Microsoft.com/PeopleReadyBusiness
6. Customer Service SkillDirectory of customer service solutions. Find providers.www.business.com
7. Dale Carnegie's BookletOffers practical tools to increase your profits. Download for free.www.DaleCarnegie.com
8. Customer Relation SeminarEnhance Your Customer Service And Communication Skills. Start Today.American-Management-Association.com
9. How to Give Great Customer ServiceDiscount DVD and Audio CD training programs to boost customer service.www.mindperk.com
10. Free Online Support PortalImprove customer satisfaction w/ integrated web-based system. Sign up.www.Helpstream.biz