1. Dell Prosupport for ITChanging The Industry's Idea of What Support Services Should Be.www.dell.com/prosupport
2. Customer Service Training ProgramsCustomer Service Training programs for all staff, managers, telephone, and e-mail. Site details program outline and offers free tips. Train-the-trainer and licensing agreements available.www.customerservicetraining.net
3. Customer Service Training SeriesDownload Free Customer Service Podcast Series from AchieveGlobal.www.achieveglobal.com/podcast
4. Customer ServiceLearn How to Strengthen Customer Relations w/ People Ready Solutions.Microsoft.com/PeopleReadyBusiness
5. Customer Service SkillDirectory of customer service solutions. Find providers.www.business.com
6. Customer ServiceCustomer service training Weekly tips on how you can improve.www.DaleCarnegie.com
7. Customer Relation SeminarEnhance Your Customer Service And Communication Skills. Start Today.American-Management-Association.com
8. How to Give Great Customer ServiceDiscount DVD and Audio CD training programs to boost customer service.www.mindperk.com
9. Free Online Support PortalImprove customer satisfaction w/ integrated web-based system. Sign up.www.Helpstream.biz
10. Phone Skills TrainingAffordable and effective telephone service skills training for CSRs, call center staff and receptionists. Delivered online or on site, via e-learning, DvD or experiential training workshops.www.PhoneSkillsTrainer.com